Disability Discrimination Complaint Handling is “a Joke”

Following my article on Friday, about a court deciding that Disney’s access procedure at its theme parks does not contravene the Americans with Disabilities Act (ADA), a reader contacted me. You may recall that having multiple sclerosis and being a wheelchair user, I take access issues very seriously. Patricia Browne is critical of the administration … Continue reading Disability Discrimination Complaint Handling is “a Joke”

Disney Disability Access Rules Don’t Break Law, Court Rules

Living with a disability, in my case multiple sclerosis, and having to rely on a wheelchair to travel further than 15 yards, I am more than a little interested in access issues. Access concessions for people with disabilities are, in reality, not about giving preference to such people. They are to enable those of us … Continue reading Disney Disability Access Rules Don’t Break Law, Court Rules